One of the poles broke another 2 were bent ( probably from my over tightening them) I contacted the company through , they sent me one of the 3 boxes, essentially giving me an extra net more spare parts than I needed. I am very happy with the result. FYI/ only use the tools they give you, dont over tighten, especially the poles that connect the net to the frame! very sturdy and stylish
Good product, great after/sale support
One of the poles broke another 2 were bent ( probably from my over tightening them) I contacted the company through , they sent me one of the 3 boxes, essentially giving me an extra net more spare parts than I needed. I am very happy with the result. FYI/ only use the tools they give you, dont over tighten, especially the poles that connect the net to the frame! very sturdy and stylish