The patio umbrella was missing a
crucial part, bottom pole. The company provided several options. Full refund and keep umbrella which is option I chose. Thought I could order a bottom pole which would work with umbrella. Very satisfied with customer service. Another option was receive new umbrella with bottom pole and keep umbrella without bottom pole.
Great Customer Service
The patio umbrella was missing a crucial part, bottom pole. The company provided several options. Full refund and keep umbrella which is option I chose. Thought I could order a bottom pole which would work with umbrella. Very satisfied with customer service. Another option was receive new umbrella with bottom pole and keep umbrella without bottom pole.