Footboard arrived with wood cracked. mailed out replacement footboard and it was also cracked. Packaging is not good. Next, wants to mail out another whole bed, have me pick out the part I need and mail the rest back to them. The package weighs 85lbs and is not easy to get up to 2nd floor. Decided to just keep cracked wood footboard. More trouble than it is worth.
Arrived damagedtwice
Footboard arrived with wood cracked. mailed out replacement footboard and it was also cracked. Packaging is not good. Next, wants to mail out another whole bed, have me pick out the part I need and mail the rest back to them. The package weighs 85lbs and is not easy to get up to 2nd floor. Decided to just keep cracked wood footboard. More trouble than it is worth.