The brackets on the arms positioned further apart than the brackets on the chair base. The sender worked with me and even sent me a new chair base. Unfortunately, it was identical to the old base. We used a power drill to remove one bracket on each arm and move closer so both brackets would align into the brackets on the chair base. Now we can use the chair. Gave the seller 4 stars for communication and sending a replacement part to try to resolve the issue. good buy!
Brackets did not line up but resolved!
The brackets on the arms positioned further apart than the brackets on the chair base. The sender worked with me and even sent me a new chair base. Unfortunately, it was identical to the old base. We used a power drill to remove one bracket on each arm and move closer so both brackets would align into the brackets on the chair base. Now we can use the chair. Gave the seller 4 stars for communication and sending a replacement part to try to resolve the issue. good buy!