The material on the chair is nice but that is where the positive review ends. Please be aware that this chair has a 4+ inch gap in the middle of the chair when you try to recline it to the flat (180 degree) position. There is nothing in the description warning you of this. It is a nice chair in the normal sitting position but is un useable in the full recline position. I am now trying to return the chair. During the return process, it states that I must contact our after/sales team before returning the goods, but gives NO information on how to contact the after sales team. please contact me since you do not provide any information on how you can be contacted during the return process! I look forward to hearing from you and when I do, I will be more that happy to update my review.
Update: After correspondence with the seller it was decided to send back at a mutual acceptable price. The car was great but the lumbar support was not comfortable for the person who it was purchased for. Thank you for understanding and working out a solution. Would recommend and buy again
Inaccurate Product Description, resolved
The material on the chair is nice but that is where the positive review ends. Please be aware that this chair has a 4+ inch gap in the middle of the chair when you try to recline it to the flat (180 degree) position. There is nothing in the description warning you of this. It is a nice chair in the normal sitting position but is un useable in the full recline position. I am now trying to return the chair. During the return process, it states that I must contact our after/sales team before returning the goods, but gives NO information on how to contact the after sales team. please contact me since you do not provide any information on how you can be contacted during the return process! I look forward to hearing from you and when I do, I will be more that happy to update my review. Update: After correspondence with the seller it was decided to send back at a mutual acceptable price. The car was great but the lumbar support was not comfortable for the person who it was purchased for. Thank you for understanding and working out a solution. Would recommend and buy again