Based on 167 Reviews

Average

4.4

(167 Reviews)
5 Star
98
4 Star
51
3 Star
14
2 Star
2
1 Star
2
  • user2

    Inexpensive, and reasons why

    Chairs came quickly, inexpensive, relatively sturdy, customer service responded in a hurry. Some say directions are hard to follow, there were no directions included (put the arms on first). Fairly easy to assemble. Only thing was the welder, didnt weld the nuts to frame straight, assembler stripped the bolt and nut, and it fell apart in shipping. Customer service didnt respond to that problem. Finding Metric bolts, and a tap for the nut in rural Minnesota can be a problem. Got that fixed, with a little patience, got a carriage bolt threaded. We ordered 2 chairs, Ottoman tops werent included, on a second attempt (first they sent a pair of arm rests), they shipped the right parts. They said they would email instructions, never arrived, a little common sense, and laying out the parts, and it makes sense. If the chairs last 3 years, we will be money ahead, then if the economy is better, buy good chairs. Dont waste your money like I did.