Great customer service. One of four boxes was lost by FedEx, probably too heavy for someone to lift, but customer service apologized and quickly shipped a replacement. I was impressed with the quality of all the components and the engineering. I assembled most of the unit by myself and only needed help in erecting the frame and assembling the roof. Total work hours about 7 or 8. Directions are pictorials but very well done. Review the entire booklet thoroughly before starting. We are extremely pleased with our new Gazebo and highly recommend this product to others. Very good value!
Excellent product and service
Great customer service. One of four boxes was lost by FedEx, probably too heavy for someone to lift, but customer service apologized and quickly shipped a replacement. I was impressed with the quality of all the components and the engineering. I assembled most of the unit by myself and only needed help in erecting the frame and assembling the roof. Total work hours about 7 or 8. Directions are pictorials but very well done. Review the entire booklet thoroughly before starting. We are extremely pleased with our new Gazebo and highly recommend this product to others. Very good value!