Customer service is nothing. I need a new roof panel and NO ONE can seem to help.
Until the company comes up with a better design for the roof inserts sliding into the channel better. DO NOT BUY. Putting up the frame was not difficult. We were excited. THEN sliding the roof panels in, is a night mare. 1 1/2 hours for two sections. Ridiculous. They need to hire an engineer to design this better. Instructions are awful. No words, just pictures. I wish I would have gone with the the solid panels. This had better not leak or they will be buying it back and they will come take it down. Awful.
Customer service is nothing. I need a new roof panel and NO ONE can seem to help.
Until the company comes up with a better design for the roof inserts sliding into the channel better. DO NOT BUY. Putting up the frame was not difficult. We were excited. THEN sliding the roof panels in, is a night mare. 1 1/2 hours for two sections. Ridiculous. They need to hire an engineer to design this better. Instructions are awful. No words, just pictures. I wish I would have gone with the the solid panels. This had better not leak or they will be buying it back and they will come take it down. Awful.