Assembly was pretty straightforward although it initially seemed daunting.
The couch itself didnt puff up the way it looks in the pictures, and isnt very comfortable, but you get what you pay for. The Ottoman has the best material and in my opinion they should have designed the seats of the couch to be as good as the Ottoman. The back of the couch seems like it wont be able to withstand consistent weight shifts and movement, but that stands to be seen.
Customer service from the team was great. They addressed my concerns and told me a few strategies to increase comfort, and in the end I decided to keep the couch rather than return it. Their response time was also really good. Pay attention to the pictures!
OK couch, nice ottoman, great customer service
Assembly was pretty straightforward although it initially seemed daunting. The couch itself didnt puff up the way it looks in the pictures, and isnt very comfortable, but you get what you pay for. The Ottoman has the best material and in my opinion they should have designed the seats of the couch to be as good as the Ottoman. The back of the couch seems like it wont be able to withstand consistent weight shifts and movement, but that stands to be seen. Customer service from the team was great. They addressed my concerns and told me a few strategies to increase comfort, and in the end I decided to keep the couch rather than return it. Their response time was also really good. Pay attention to the pictures!