Based on 123 Reviews

Average

4.6

(123 Reviews)
5 Star
92
4 Star
18
3 Star
10
2 Star
2
1 Star
1
  • user2

    Disappointed in s delivery of this very large item.

    I have learned a lesson. This is a good looking console, beautiful if in perfect condition but not the case this time. Perhaps it is a crap shoot and you have to get lucky. I am not happy with the condition of the top and will not order furniture from again ( another person had a similar looking defect that I saw after it was delievered to us). Got the whole of it together and turned the top piece over to place it on the cabinet and found it was cracked or torn. Very visible, on the table top. However, now it is together and there is no way we are taking it apart to return it. Will try to find a way to hide the flaw. Many , many small screws, nuts and bolts to drop if you have arthritic hands. Holes were not drilled as good as they could have been, making it more difficult to place tiny screws that needed to be drilled into console. We assembled it in about 4 hours. I had checked the tracking message and was told it wouldnt be delivered till a specific date. We wanted to be home to receive it was because it was furniture. We were away for the night and came home to the item on our front lawn (two days earlier than tracking had reported) a good 8/10 feet away from our front porch ( In the past everything has always been placed on the front or side porch) and quite frankly seemed to have been just left there. If one person was delivering it, it could have been dropped because of the weight, who knows. It took both myself and my husband to bring it in the house. Perhaps it getting too big and quality service is no longer important to them.