We purchased a trampoline approximately six months ago, and it has been consistently used by our highly energetic children. It has proven to be a fantastic addition to our backyard and has generally held up well. The only drawback is the challenging zipper on the safety net, which requires a two-person effort – one to hold the edges together and another to pull the zipper. While not a deal-breaker, it is a bit inconvenient. Recently, we encountered an issue with one of the leg supports breaking off near the ground. Upon reaching out to the company, we were pleased with their prompt and professional response. They swiftly sent a replacement part, and the overall customer service experience was excellent. It's reassuring to deal with a company that is efficient and accommodating.
very pleasant
We purchased a trampoline approximately six months ago, and it has been consistently used by our highly energetic children. It has proven to be a fantastic addition to our backyard and has generally held up well. The only drawback is the challenging zipper on the safety net, which requires a two-person effort – one to hold the edges together and another to pull the zipper. While not a deal-breaker, it is a bit inconvenient. Recently, we encountered an issue with one of the leg supports breaking off near the ground. Upon reaching out to the company, we were pleased with their prompt and professional response. They swiftly sent a replacement part, and the overall customer service experience was excellent. It's reassuring to deal with a company that is efficient and accommodating.