We bought this trampoline last summer, and assembling it was a breeze. It's incredibly sturdy! However, we made the error of not securing it during a severe windstorm, causing the trampoline to fly across our yard and sustain some damage. When I reached out to the manufacturer to buy replacement parts, they responded promptly. Remarkably, even though the damage was our fault, they sent us the necessary parts at no cost. The customer service was outstanding, and we highly recommend this trampoline. We are thrilled with our purchase!
The customer service was outstanding
We bought this trampoline last summer, and assembling it was a breeze. It's incredibly sturdy! However, we made the error of not securing it during a severe windstorm, causing the trampoline to fly across our yard and sustain some damage. When I reached out to the manufacturer to buy replacement parts, they responded promptly. Remarkably, even though the damage was our fault, they sent us the necessary parts at no cost. The customer service was outstanding, and we highly recommend this trampoline. We are thrilled with our purchase!