After having owned this trampoline for six months, I feel compelled to leave a positive review primarily because of the excellent customer service. Residing in Lancaster, California, where the wind can be quite relentless, I encountered issues with damaged poles. However, the customer service team was quick to respond and promptly replaced the affected items. Despite their responsiveness and assistance, it's worth noting that the trampoline equipment itself proved to be vulnerable to the strong 50-mile-per-hour winds in my area.
5 Stars for Prompt Service
After having owned this trampoline for six months, I feel compelled to leave a positive review primarily because of the excellent customer service. Residing in Lancaster, California, where the wind can be quite relentless, I encountered issues with damaged poles. However, the customer service team was quick to respond and promptly replaced the affected items. Despite their responsiveness and assistance, it's worth noting that the trampoline equipment itself proved to be vulnerable to the strong 50-mile-per-hour winds in my area.