So I ordered this product because I wanted a king size bed frame with storage for my small apartment. I only received one box. I was never updated by or supplier that there are going to be two boxes. After that I got zero support for product replacement. I am 34 weeks pregnant and I was waiting for this product in order to use its storage to make my apartment more spacious. When I contact , the lady who picked up my call was extremely rude and unhelpful. All I wanted to ask her was if she can send me the missing box. She didnt even listen to my entire question and just replied that she cant since the product was ordered from .
Please proactively check if you are going to be delivered the product, because you wont be notified if you are not and then you will be sitting waiting for it until the last day.
Extremely bad user experience.
Didnt receive complete order
So I ordered this product because I wanted a king size bed frame with storage for my small apartment. I only received one box. I was never updated by or supplier that there are going to be two boxes. After that I got zero support for product replacement. I am 34 weeks pregnant and I was waiting for this product in order to use its storage to make my apartment more spacious. When I contact , the lady who picked up my call was extremely rude and unhelpful. All I wanted to ask her was if she can send me the missing box. She didnt even listen to my entire question and just replied that she cant since the product was ordered from . Please proactively check if you are going to be delivered the product, because you wont be notified if you are not and then you will be sitting waiting for it until the last day. Extremely bad user experience.