Had some issues with getting the chair together (missing holes in bottom cushion). Customer service offered a full refund. Doesnt get any better than that. I was able to get it together by pushing the screws through the bottom cushion and into the arm. And it does look really nice in my living room, just as pictured online. It does not rock smoothly (at least not on a wood floor), but its fine for an accent chair. Fits well with mid-century or Scandinavian style interiors. I definitely would recommend this chair.
Great Customer Service
Had some issues with getting the chair together (missing holes in bottom cushion). Customer service offered a full refund. Doesnt get any better than that. I was able to get it together by pushing the screws through the bottom cushion and into the arm. And it does look really nice in my living room, just as pictured online. It does not rock smoothly (at least not on a wood floor), but its fine for an accent chair. Fits well with mid-century or Scandinavian style interiors. I definitely would recommend this chair.