Sooooo disappointed! A piece from the chairs under carriage that is part of the support broke. It is used to attach the cushion to the frame for support. Im truly disappointed that there isnt a way to replace the part. All will say is that its past the return/replacement date. What a sham! Thats a wasted $150 that could be replaced just for client appreciation for buying the product. Such a great chair concept but the materials used are subpar. Ive only had the chair for two months so its not like 6-8 months down the line. For the third time, sooooo disappointed.
Disappointed with Return/Replacement of Parts
Sooooo disappointed! A piece from the chairs under carriage that is part of the support broke. It is used to attach the cushion to the frame for support. Im truly disappointed that there isnt a way to replace the part. All will say is that its past the return/replacement date. What a sham! Thats a wasted $150 that could be replaced just for client appreciation for buying the product. Such a great chair concept but the materials used are subpar. Ive only had the chair for two months so its not like 6-8 months down the line. For the third time, sooooo disappointed.