During assembly found one footboard leg was defective and seller/ could not or would not rectify the issue. Customer service suggestion was for them to send out a whole new bed frame kit, have me remove one piece and then expected me to re-package and return this very large heavy unit. Not great customer support.
Seller wiill not replace defective part.
During assembly found one footboard leg was defective and seller/ could not or would not rectify the issue. Customer service suggestion was for them to send out a whole new bed frame kit, have me remove one piece and then expected me to re-package and return this very large heavy unit. Not great customer support.