The chair itself is nice and goes together well, but the QC on the component packing is poor. Some screws were missing and some were the wrong size as follows:
Two of the screws that were supposed to already be in the arms were missing, but there were enough spares to replace them.
The real problem was that the screws included to attach the chair back to the brace from the seat were the wrong size in diameter. We contacted the seller through and they responded the next day that they would send the correct screws. A week later another complete packet of the screws arrived with the same wrong screws as originally came with the chair. I finally went to Lowes and got the correct size of metric screws and finished putting the chair together so it all worked out in the end.
Wrong/missing parts
The chair itself is nice and goes together well, but the QC on the component packing is poor. Some screws were missing and some were the wrong size as follows: Two of the screws that were supposed to already be in the arms were missing, but there were enough spares to replace them. The real problem was that the screws included to attach the chair back to the brace from the seat were the wrong size in diameter. We contacted the seller through and they responded the next day that they would send the correct screws. A week later another complete packet of the screws arrived with the same wrong screws as originally came with the chair. I finally went to Lowes and got the correct size of metric screws and finished putting the chair together so it all worked out in the end.