The zipper was jammed closed when it arrived. I tried using the paperclip as stated in the instructions to no avail, then moved on to pliers. I was ready to return the whole thing but knew that I would never fit the cushions back in the box once I removed them from the vacuum sealed bag they came in. I had to remove the stitching from around one end of the zipper and was eventually able to take the zipper all the way off and put it on again before sewing it closed again.
Once assembled it is perfect.
The zipper was stuck closed!
The zipper was jammed closed when it arrived. I tried using the paperclip as stated in the instructions to no avail, then moved on to pliers. I was ready to return the whole thing but knew that I would never fit the cushions back in the box once I removed them from the vacuum sealed bag they came in. I had to remove the stitching from around one end of the zipper and was eventually able to take the zipper all the way off and put it on again before sewing it closed again. Once assembled it is perfect.