Overall the quality and service was good. However, the Top Panel piece (item 1) was cracked upon delivery. I didnt want to wait for the replacement piece before putting the dresser together because who knows how long that will take. Having to return or replace this piece will be a major inconvenience and not worth the time, money or energy I spent putting it together just to have to tear it down to replace the top part of the dresser when it arrives or ship the entire dresser back, wait for a replacement and then rebuilt the entire dresser again.
Dresser Cracked: Replace, Return or Refund???
Overall the quality and service was good. However, the Top Panel piece (item 1) was cracked upon delivery. I didnt want to wait for the replacement piece before putting the dresser together because who knows how long that will take. Having to return or replace this piece will be a major inconvenience and not worth the time, money or energy I spent putting it together just to have to tear it down to replace the top part of the dresser when it arrives or ship the entire dresser back, wait for a replacement and then rebuilt the entire dresser again.