I have had my eye on this sofa, loveseat and ottoman set for a couple months now... But held off purchasing because frankly I was nervous to buy online without seeing it in person. I went to numerous furniture stores and could not find anything I liked as much as this one... So I finally decided to buy... And I could not be happier with the process from beginning to end!
First... I ordered this set about a week ago... And was amazed at how quickly it shipped. The delivery company was excellent.. They emailed me information and then called and confirmed scheduled time the night before. The delivery was scheduled between noon and 3 pm... They arrived at 12:45... 2 Very polite... Clean cut young men. They unboxed the furniture in my driveway and carefully carried it in and placed exactly where I requested. They did discover the large 89 sofa had some damage due to the skid loader forks at the storage facility had punctured the box and ripped the under lining and splintered the wood frame some... (Photo above) They opened the box enough for me to see the extent of the damage and allowed me to decide if I would keep it or have them reload and send back.. After inspecting it.. we decided to keep it and requested a discount from ... In true fashion they issued a partial credit for the damage immediately... Its a win win... I got a discount and and the delivery company didnt have to deal with a return and sending another couch!
The other pictures are to give you an idea of how truly large this set is... My living room is 14× 19.. The fireplace is 5... So you can get a sense of how large the ottoman is in relation to the FP.
As to comfort... The fabric is soft... The stuffing is not quite the dreamy cloud I was hoping for... But it is cushy and I think the stuffing will loosen up some in the weeks to come. The quality is superb.. Stitching is tight.. Seams are straight and color is a light shade of grey... AND ALL cushions can be removed... washed and flipped... Which was a huge selling point for me!
As you can see... The dogs have already claimed the ottoman... But the best part... The hairs they like to leave behind everywhere... just wipe right off... No vacuuming appears to be needed!!
Overall... I highly recommend this set... My only regret was waiting so long to purchase!
Extremely pleased!
I have had my eye on this sofa, loveseat and ottoman set for a couple months now... But held off purchasing because frankly I was nervous to buy online without seeing it in person. I went to numerous furniture stores and could not find anything I liked as much as this one... So I finally decided to buy... And I could not be happier with the process from beginning to end! First... I ordered this set about a week ago... And was amazed at how quickly it shipped. The delivery company was excellent.. They emailed me information and then called and confirmed scheduled time the night before. The delivery was scheduled between noon and 3 pm... They arrived at 12:45... 2 Very polite... Clean cut young men. They unboxed the furniture in my driveway and carefully carried it in and placed exactly where I requested. They did discover the large 89 sofa had some damage due to the skid loader forks at the storage facility had punctured the box and ripped the under lining and splintered the wood frame some... (Photo above) They opened the box enough for me to see the extent of the damage and allowed me to decide if I would keep it or have them reload and send back.. After inspecting it.. we decided to keep it and requested a discount from ... In true fashion they issued a partial credit for the damage immediately... Its a win win... I got a discount and and the delivery company didnt have to deal with a return and sending another couch! The other pictures are to give you an idea of how truly large this set is... My living room is 14× 19.. The fireplace is 5... So you can get a sense of how large the ottoman is in relation to the FP. As to comfort... The fabric is soft... The stuffing is not quite the dreamy cloud I was hoping for... But it is cushy and I think the stuffing will loosen up some in the weeks to come. The quality is superb.. Stitching is tight.. Seams are straight and color is a light shade of grey... AND ALL cushions can be removed... washed and flipped... Which was a huge selling point for me! As you can see... The dogs have already claimed the ottoman... But the best part... The hairs they like to leave behind everywhere... just wipe right off... No vacuuming appears to be needed!! Overall... I highly recommend this set... My only regret was waiting so long to purchase!