Leg broke off at the frame. We almost made it one year using this product.
This was a Christmas gift in 2019 for my kids. After almost one year of use, one of the support legs, which connects to the handlebar, broke off at the frame. I am thankful no one got hurt when it broke off. Unfortunately, product support is no longer available for this product and I cannot find a way to contact the seller through my order. We can no longer safely use the trampoline. I do wish that there were product support options made available through for at least the 1st year of use instead of just the 1st 6 months.
Leg broke off at the frame. We almost made it one year using this product.
This was a Christmas gift in 2019 for my kids. After almost one year of use, one of the support legs, which connects to the handlebar, broke off at the frame. I am thankful no one got hurt when it broke off. Unfortunately, product support is no longer available for this product and I cannot find a way to contact the seller through my order. We can no longer safely use the trampoline. I do wish that there were product support options made available through for at least the 1st year of use instead of just the 1st 6 months.