Outstanding customer service and quality furniture!
I purchased this desk and realized upon assembling that there were a couple parts missing. I contacted furniture to ask for a replacement of those specific items, but let me tell you, this company went FAR beyond what I ever expected and set the bar for customer service very high.
They sent me a brand new desk and did not ask for me to send the old one back. All I was asked was to send proof of the first desk/missing parts (as was 100% necessary) and I was happy to oblige. Once everything was verified, a new desk was on the way to me and arrived within days! I was floored. These days you really do not find such outstanding customer service! The whole process took maybe 15 minutes from speaking to a representative to having everything verified and a new desk being sent out.
Not only was everything quick and easy, but a few weeks later I received some chocolates in the mail thanking me for choosing their company and being patient as they made everything right. I could not believe such amazing customer service still existed. has a repeat customer for life. 100% recommend this company!!
Outstanding customer service and quality furniture!
I purchased this desk and realized upon assembling that there were a couple parts missing. I contacted furniture to ask for a replacement of those specific items, but let me tell you, this company went FAR beyond what I ever expected and set the bar for customer service very high. They sent me a brand new desk and did not ask for me to send the old one back. All I was asked was to send proof of the first desk/missing parts (as was 100% necessary) and I was happy to oblige. Once everything was verified, a new desk was on the way to me and arrived within days! I was floored. These days you really do not find such outstanding customer service! The whole process took maybe 15 minutes from speaking to a representative to having everything verified and a new desk being sent out. Not only was everything quick and easy, but a few weeks later I received some chocolates in the mail thanking me for choosing their company and being patient as they made everything right. I could not believe such amazing customer service still existed. has a repeat customer for life. 100% recommend this company!!