The salsa is deceived as ivory snd it is not, its way more yellow like a cream color so beware of that. It will not match other ivory pieces you may have. The item is cheaply made and arrived damaged. A few of the buttons were loose and hanging off and one side was caved in, feels like its made from cardboard. No matter how many pix I submitted they refuse to take this item back unless I pay return shipping (its heavy) and they will deduct 50% restocking fee. THE ITEM ARRIVED DAMAGED but because its sold from a third party seller, will not refund me or force them to refund me. They even denied my claim because the first rep of theirs submitted the claim without all information. So Im stuck with a $400.00 broken couch. I will never but from a third party seller on nor anything from the seller Cymax. The whole experience has been the worst and I feel so taken advantage of. , you dropped the ball majorly for your customer here!
DO NOT BUY FROM THIS SELLER!
The salsa is deceived as ivory snd it is not, its way more yellow like a cream color so beware of that. It will not match other ivory pieces you may have. The item is cheaply made and arrived damaged. A few of the buttons were loose and hanging off and one side was caved in, feels like its made from cardboard. No matter how many pix I submitted they refuse to take this item back unless I pay return shipping (its heavy) and they will deduct 50% restocking fee. THE ITEM ARRIVED DAMAGED but because its sold from a third party seller, will not refund me or force them to refund me. They even denied my claim because the first rep of theirs submitted the claim without all information. So Im stuck with a $400.00 broken couch. I will never but from a third party seller on nor anything from the seller Cymax. The whole experience has been the worst and I feel so taken advantage of. , you dropped the ball majorly for your customer here!