Defective pieces, chips, scratches on outward facing parts
Brought up to cottage and started putting together this afternoon. 1/2 way thru grabbed an end piece that came already together one end was gapped and you can see 2 dowels that are broken. Piece was not usable.
Decided to check the rest of the box and 2 bottom pieces had scratches. 1 front door had a chip out of and outside corner, the top, had a scratch along the front.
I would rather get replacement pieces as its 1/2 together now, but only option is to take it all apart, put back in the box, hopefully the right way, so it all fits, seal it all, cart it back home, and take it somewhere to send it back. Oh and its 70lbs. I have attached pics. Hopefully someone from the company reaches out. It is still at the cottage. The thought of starting to take it apart again after spending 90min getting it 1/2 together was not an option today.
Defective pieces, chips, scratches on outward facing parts
Brought up to cottage and started putting together this afternoon. 1/2 way thru grabbed an end piece that came already together one end was gapped and you can see 2 dowels that are broken. Piece was not usable. Decided to check the rest of the box and 2 bottom pieces had scratches. 1 front door had a chip out of and outside corner, the top, had a scratch along the front. I would rather get replacement pieces as its 1/2 together now, but only option is to take it all apart, put back in the box, hopefully the right way, so it all fits, seal it all, cart it back home, and take it somewhere to send it back. Oh and its 70lbs. I have attached pics. Hopefully someone from the company reaches out. It is still at the cottage. The thought of starting to take it apart again after spending 90min getting it 1/2 together was not an option today.