This bed would have been great had it not come with dents and gauges. The straight bed railings for the top bunk have multiple scrap gauges that they just painted over, however they are deep enough to be noticed, I took a picture but it doesnt do justice to how deep it is. Secondly, many boards were not cut to correct lengths causes us to force them on causing dings or to have to cut them ourselves because they were way too long to work. Some even came a bit too short so we had to re-drill new holes holes.
The bed is sturdy so I will give them that credit. But for being a undamaged giant box within a box that means they packaged it damaged and it wasnt damaged in the process of shipping.
It would be nice if contact information was given in their portal to contact customer service..
A bit disappointed..
This bed would have been great had it not come with dents and gauges. The straight bed railings for the top bunk have multiple scrap gauges that they just painted over, however they are deep enough to be noticed, I took a picture but it doesnt do justice to how deep it is. Secondly, many boards were not cut to correct lengths causes us to force them on causing dings or to have to cut them ourselves because they were way too long to work. Some even came a bit too short so we had to re-drill new holes holes. The bed is sturdy so I will give them that credit. But for being a undamaged giant box within a box that means they packaged it damaged and it wasnt damaged in the process of shipping. It would be nice if contact information was given in their portal to contact customer service..