Assembly of Head and Footboard is very tight. Recommend use of soft/head Dead Blow Hammer. Otherwise assembles pretty easily. Make sure you count and identify the individual parts before starting. I was shorted one of the end rails, part D, 4 pieces required; I received 3. As it didnt hold up assembly and was not critical to the strength of the frame, I continued and used the bed that night.
Contacted distributor thru Customer Service, a very easy process, and received an overnight reply. Described the part that was missing and was promised a quick replacement. Boy Howdy, a few days later, the part arrived, shipped from China. That is fast service.
Update: contacted the distributor, hedequan, who shipped the missing part within a few days. I installed it and updated the review from 2 Stars to 5 as a result of their excellent customer service.
New TwinXL Bed, Simple Assembly
Assembly of Head and Footboard is very tight. Recommend use of soft/head Dead Blow Hammer. Otherwise assembles pretty easily. Make sure you count and identify the individual parts before starting. I was shorted one of the end rails, part D, 4 pieces required; I received 3. As it didnt hold up assembly and was not critical to the strength of the frame, I continued and used the bed that night. Contacted distributor thru Customer Service, a very easy process, and received an overnight reply. Described the part that was missing and was promised a quick replacement. Boy Howdy, a few days later, the part arrived, shipped from China. That is fast service. Update: contacted the distributor, hedequan, who shipped the missing part within a few days. I installed it and updated the review from 2 Stars to 5 as a result of their excellent customer service.