Very easy to put together, however the base cover was missing. Ive emailed support and will update the review here once I receive if. The back massage is fine, not sure it helps but its there. It turns off after a few minutes and there are no instructions for how it actually works or how youre supposed to use it besides "just plug it in." The chair, however, feels narrower than the previous model I had purchased (pretty sure its the same manufacturer since it looks and feels the same). My shoulders cannot fit in the chair comfortably, and Im not big at all. So if youre larger than 170lbs 59, you may want to skip this chair. This is the weirder part because the last one I bought was wider.
Its a fine chair
Very easy to put together, however the base cover was missing. Ive emailed support and will update the review here once I receive if. The back massage is fine, not sure it helps but its there. It turns off after a few minutes and there are no instructions for how it actually works or how youre supposed to use it besides "just plug it in." The chair, however, feels narrower than the previous model I had purchased (pretty sure its the same manufacturer since it looks and feels the same). My shoulders cannot fit in the chair comfortably, and Im not big at all. So if youre larger than 170lbs 59, you may want to skip this chair. This is the weirder part because the last one I bought was wider.