Comfortable chair that broke after 3 months but was fixed by the company
The chair was pretty comfortable but after about three months the left side of the chair broke from the frame. I emailed the company to see how warranty service would work and was told they were reaching out to and someone would contact me. That was on August 23 and Ive yet to hear a response from anyone.
EDIT: I was contacted by the company and they sent a replacement bottom for the chair. I had it several days later and the chair has been fine ever since. I updated my rating to reflect this.
Comfortable chair that broke after 3 months but was fixed by the company
The chair was pretty comfortable but after about three months the left side of the chair broke from the frame. I emailed the company to see how warranty service would work and was told they were reaching out to and someone would contact me. That was on August 23 and Ive yet to hear a response from anyone. EDIT: I was contacted by the company and they sent a replacement bottom for the chair. I had it several days later and the chair has been fine ever since. I updated my rating to reflect this.