I love this chair and have been using it for working from home and gaming. Not long after I used it for a few months, a part at the bottom of the chair broke. I contacted their customer service and they quickly responded and sent me a new part. During delivery, the delivery company lost a part of the package and I contacted customer service about what I had not received and they responded immediately that they would be sending a new part. Have received the part and I continue to enjoy my chair.
Good chair, Aming customer service
I love this chair and have been using it for working from home and gaming. Not long after I used it for a few months, a part at the bottom of the chair broke. I contacted their customer service and they quickly responded and sent me a new part. During delivery, the delivery company lost a part of the package and I contacted customer service about what I had not received and they responded immediately that they would be sending a new part. Have received the part and I continue to enjoy my chair.