This chair arrived packaged well. The instructions were clear. The chair leans to the left even after all bolts were checked and tightened. The foot rest is not something I would utilize for a long period of time as it makes the chair lean forward when utilizing. The massager feature is nice, but wish it had an on/off switch rather than having to unplug it to turn it off. The chair provides back support by utilizing adjustable pillow/like devices. I work from home and purchased to replace older less adjustable chair. Not much of an improvement over the 15 year old chair, but for the cost, not worth the hassle to return.
Leans left and then forward
This chair arrived packaged well. The instructions were clear. The chair leans to the left even after all bolts were checked and tightened. The foot rest is not something I would utilize for a long period of time as it makes the chair lean forward when utilizing. The massager feature is nice, but wish it had an on/off switch rather than having to unplug it to turn it off. The chair provides back support by utilizing adjustable pillow/like devices. I work from home and purchased to replace older less adjustable chair. Not much of an improvement over the 15 year old chair, but for the cost, not worth the hassle to return.