Based on 1418 Reviews

Average

4.5

(1418 Reviews)
5 Star
969
4 Star
273
3 Star
132
2 Star
32
1 Star
12
  • user2

    Easy and straightforward to assemble!However, a piece of my product came damaged!(Part was replaced)

    After about a week and a half of contacting the company, I was sent a replacement back, free of charge. It was easy working with them and they were very helpful. Like other reviews the chair does squeak every now and then, but definitely not with each and every movement. Thank you to the company for noticing the error and fixing it ASAP. Very professional of a company to operate this way instead of haggling with their paying customers. Original Review: Like the headline states, this product is super easy to assemble, especially if you have 2 people. Also, like the headline states, the top part of the chair came with two incisions in it. This is concerning to me due to the cuts spreading over time and eventually being a huge, ugly, rip on the left side of the chair. I was advised by some friends to glue it together, which I will have to do if the company does not help me. But, it is also not ideal when you are purchasing a New product. I wouldve purchased it Used if I wanted to deal with things like this. In addition, this is a bit nit picky and I was not going to include it here but it is an honest product review. The seat had a slight scuff and the legs on the bottom had multiple scratches on it. I do not mind those two other factors mentioned, but it just makes me question if I purchased something that was previously returned or used. Pros: This product is very comfy. Very easy to assemble. Can recline and move up and down as advertised. A cushioned arm rest is a very nice and comfortable addition. Cons: (Personal Con) The top part came damaged. The mechanisms at times are confusing regarding how much force you need to operate them. Do not be too rough, even though at times it seems like it is required. However, it still works well. The footrest in my opinion feels like if I put any excess weight on it, it will break. (I weigh 145lbs) It is stopped from over extending by 1 single screw on one of the ends of the metal part that holds the foot rest. The massage, is not really a massage but more of a vibration. The bottom two cons mentioned above are really the luxury options. What you pay for this chair, I am totally fine with those luxuries being on the lacking quality side. (The foot rest and massage both work and are usable) That being said, grading this chair as a chair itself, it is very nice! I would even go as far to say a solid 9/10. I am excited to sit comfortably while in Zoom sessions, gaming, and all other computer related activities. I do recommend this product. I was just a bit unlucky in receiving a component of the product damaged.