Bought 2 chairs. 1 for my Wife and 1 for myself. Ill start by saying these chairs look great. I really like the look of them. I could do without on the pillows, but still really nice. Putting together both chairs had different problems with each. Heck, mine didnt even show up with the Arms. Contacted GT directly, and was told due to the pandemic, itll take 2/3 weeks to get to me. What the hell is that about? The stool was hard to get placed onto my Wifes chair because of the cuts/quality of material. On mine, it attached just fine. Reclining feature is very nice, but the chair isnt very comfortable. Feels like you are sitting on a covered sidewalk.
Get what you pay for in customer service.
Bought 2 chairs. 1 for my Wife and 1 for myself. Ill start by saying these chairs look great. I really like the look of them. I could do without on the pillows, but still really nice. Putting together both chairs had different problems with each. Heck, mine didnt even show up with the Arms. Contacted GT directly, and was told due to the pandemic, itll take 2/3 weeks to get to me. What the hell is that about? The stool was hard to get placed onto my Wifes chair because of the cuts/quality of material. On mine, it attached just fine. Reclining feature is very nice, but the chair isnt very comfortable. Feels like you are sitting on a covered sidewalk.