Rustic looking table, poorly finished and damaged / item was returned
We had this table specd right by the entrance below a nice mirror painting and liked it when it arrived fully finished with no installation required but were disappointed that it was damaged in multiple places, see photos, even though the box was pristine, these are not finishing issues but the wood is chipped and we looked carefully inside the package for the broken pieces but couldnt find them. Also, on the inside of the base, the wood was not stained at all, so there were bald spots in two places.
Our return rate on over a decade is probably less than 1/2 but this cyber monday, we ordered four pieces of furniture from four different vendors, two of them including this one arrived damaged and had to be returned, and one had poor finishing / has been great with their return policy but its frustrating to repackage and go deliver it to a pickup location / manufacturers need to up their QC and their ability to pack things properly
Rustic looking table, poorly finished and damaged / item was returned
We had this table specd right by the entrance below a nice mirror painting and liked it when it arrived fully finished with no installation required but were disappointed that it was damaged in multiple places, see photos, even though the box was pristine, these are not finishing issues but the wood is chipped and we looked carefully inside the package for the broken pieces but couldnt find them. Also, on the inside of the base, the wood was not stained at all, so there were bald spots in two places. Our return rate on over a decade is probably less than 1/2 but this cyber monday, we ordered four pieces of furniture from four different vendors, two of them including this one arrived damaged and had to be returned, and one had poor finishing / has been great with their return policy but its frustrating to repackage and go deliver it to a pickup location / manufacturers need to up their QC and their ability to pack things properly