This is a good bed and assembly is not too tough. Unless you are the Hulk it will take two persons to move the boxes from the delivery point (front door) to the assembly point (bedroom). It is important to read the review by Matthew C. Ziegler on July 4, 2010. His comments kept me from heartache, especially buying shorter screws than those sent with the unit. On the down side, only two boxes of the three arrived first. The third came two days later. One of the boxes that arrived first contained the drawers so I assembled them first. Please keep in mind that the drawer sides and back are made of soft wood. My specific recommendations are this:
1. I would suggest inserting the cams for the drawer fronts from the outside rather than from the inside as the diagram shows. You can do one as a trial. Insert the cam from the inside and look at how the drawer will look when pulled out.
2. Be careful when attaching the drawer rails to the two interior support. The holes in the supports are for rails on both sides. I screwed one rail in too far and it prevented the rail on the other side from being attached sufficiently. I had to drill an additional hole to attached the rail completely.
3. Once the frame and supports are assembled (but before the slats are applied), put the drawers in and ensure that the rails stay in the tracks when open and closed. If they do not it could mean that the frame is out of alignment. You can move/adjust the frame slightly to address this.
4. I used a roll of rubber door/window insulation in the rail opening for the bed slats. This will keep the slats from rattling back and forth.
5. Since the slats are not finished and a mattress will sit on them I used the plastic from the new mattress I purchased as a liner between the slats and the mattress.
On to customer service. I would rate it as wonderful. When my drawer rail came out of the support I needed an additional rail support and screws. I called customer support. They sent me the needed parts in due order and I completed the job. The assembly took five days in total to complete (I was interrupted by episodes of Scorpion and The Big Bang Theory). Continuous time is approximately 4/5 hours.
All in all, if you follow the advice of Mr. Ziegler and the comments above you will have a sturdy enjoyable bed.
Good value for the moneyI like this bed.
This is a good bed and assembly is not too tough. Unless you are the Hulk it will take two persons to move the boxes from the delivery point (front door) to the assembly point (bedroom). It is important to read the review by Matthew C. Ziegler on July 4, 2010. His comments kept me from heartache, especially buying shorter screws than those sent with the unit. On the down side, only two boxes of the three arrived first. The third came two days later. One of the boxes that arrived first contained the drawers so I assembled them first. Please keep in mind that the drawer sides and back are made of soft wood. My specific recommendations are this: 1. I would suggest inserting the cams for the drawer fronts from the outside rather than from the inside as the diagram shows. You can do one as a trial. Insert the cam from the inside and look at how the drawer will look when pulled out. 2. Be careful when attaching the drawer rails to the two interior support. The holes in the supports are for rails on both sides. I screwed one rail in too far and it prevented the rail on the other side from being attached sufficiently. I had to drill an additional hole to attached the rail completely. 3. Once the frame and supports are assembled (but before the slats are applied), put the drawers in and ensure that the rails stay in the tracks when open and closed. If they do not it could mean that the frame is out of alignment. You can move/adjust the frame slightly to address this. 4. I used a roll of rubber door/window insulation in the rail opening for the bed slats. This will keep the slats from rattling back and forth. 5. Since the slats are not finished and a mattress will sit on them I used the plastic from the new mattress I purchased as a liner between the slats and the mattress. On to customer service. I would rate it as wonderful. When my drawer rail came out of the support I needed an additional rail support and screws. I called customer support. They sent me the needed parts in due order and I completed the job. The assembly took five days in total to complete (I was interrupted by episodes of Scorpion and The Big Bang Theory). Continuous time is approximately 4/5 hours. All in all, if you follow the advice of Mr. Ziegler and the comments above you will have a sturdy enjoyable bed.