So not flawless item but comes with flawless customer service
I had some issues with this item but Ive literally been wowed by the customer service and willingness to resolve it. I think there are some shipping kinks to work out. The item did have some scratches on it that likely happened prior to packaging it because packaging was meticulous. However, when I contacted customer support they were super helpful and seemed like they reallllly wanted to help me fix it and get a piece of furniture I liked. Overall, ikea quality but I love the style of it and as I said A customer service. Because of this I wouldnt hesitate to purchase from this brand again in the future.
So not flawless item but comes with flawless customer service
I had some issues with this item but Ive literally been wowed by the customer service and willingness to resolve it. I think there are some shipping kinks to work out. The item did have some scratches on it that likely happened prior to packaging it because packaging was meticulous. However, when I contacted customer support they were super helpful and seemed like they reallllly wanted to help me fix it and get a piece of furniture I liked. Overall, ikea quality but I love the style of it and as I said A customer service. Because of this I wouldnt hesitate to purchase from this brand again in the future.