This product is great! It was easy to assemble and it is exactly what we were looking for. My complaint is that the box arrived open and very damaged but thankfully all the parts were accounted for. My second complaint is on because the day after the bed arrived the price dropped 30 and they would not offer a refund for the price difference. They suggested I take the bed apart and return it and then rebuy it for the lower price. Thats just ridiculous. So, to Dorel, great product! To , poor shipping and bad customer service. Simple to put together.
Great bed from Dorel, poor customer service from
This product is great! It was easy to assemble and it is exactly what we were looking for. My complaint is that the box arrived open and very damaged but thankfully all the parts were accounted for. My second complaint is on because the day after the bed arrived the price dropped 30 and they would not offer a refund for the price difference. They suggested I take the bed apart and return it and then rebuy it for the lower price. Thats just ridiculous. So, to Dorel, great product! To , poor shipping and bad customer service. Simple to put together.