One month ago I bought this chair for an elderly family member coming out of rehabilitation. I initially gave this a 1 star review. The chair was awful and really hurt my father in laws back and bottom because the quality was poor. I am now redoing my review and giving 5 stars for their excellent customer service at who helped me through that bad experience and made good on their promise to resolve my issue quickly and efficiently. Im sure this seller has other great furniture and I would highly recommend giving them a try. If you are unsatisfied with your purchase then they WILL follow through on a resolution. Customer service is so important and thats why they get 5 stars from me.
Update from my last review
One month ago I bought this chair for an elderly family member coming out of rehabilitation. I initially gave this a 1 star review. The chair was awful and really hurt my father in laws back and bottom because the quality was poor. I am now redoing my review and giving 5 stars for their excellent customer service at who helped me through that bad experience and made good on their promise to resolve my issue quickly and efficiently. Im sure this seller has other great furniture and I would highly recommend giving them a try. If you are unsatisfied with your purchase then they WILL follow through on a resolution. Customer service is so important and thats why they get 5 stars from me.