Good Product,Good Company. Poor Shipping Experience
Quality product,easy assembly,seems to be very sturdy so far.The negative is that it was shipped UPS. Received package number one as expected but it took forever to receive the second package.We were waiting for it as we had a new Puffy mattress we couldnt use until we had all the pieces to our new bed frame. I tracked the package every day as UPS shipped it from Indiana to Jacksonville,Fl ,which was where it needed to be .But instead of delivering it to me UPS shipped it back up to Knoxville,Tn. Then back down to Orlando,Fl. Then back up to Jacksonville Fl. When I finally recieved the package it was in pretty bad shape.To much handling in the UPS system.I was really surprised that all the pieces were there. There was a small chip in the bed frame but by then I was just glad to have all the pieces so we could use our new mattress. I wasnt going through that shipping experience again.I give the bed frame 5 stars,its made in the .I give UPS 1 star.
Good Product,Good Company. Poor Shipping Experience
Quality product,easy assembly,seems to be very sturdy so far.The negative is that it was shipped UPS. Received package number one as expected but it took forever to receive the second package.We were waiting for it as we had a new Puffy mattress we couldnt use until we had all the pieces to our new bed frame. I tracked the package every day as UPS shipped it from Indiana to Jacksonville,Fl ,which was where it needed to be .But instead of delivering it to me UPS shipped it back up to Knoxville,Tn. Then back down to Orlando,Fl. Then back up to Jacksonville Fl. When I finally recieved the package it was in pretty bad shape.To much handling in the UPS system.I was really surprised that all the pieces were there. There was a small chip in the bed frame but by then I was just glad to have all the pieces so we could use our new mattress. I wasnt going through that shipping experience again.I give the bed frame 5 stars,its made in the .I give UPS 1 star.