Received this bunkbed a week ago. Put it together the same day. Its been a week and it still has a very strong chemical odor despite being low VOC. I havent allowed my kids in the room since the smell is so strong it fills the room. I understand gassing off furniture but how long should I gas off this bunkbed. I leave my kids bedroom window opened for hours a day as long as possible and sometimes over night with a fan and still the chemical smell is very strong. I also did not receive all items as described in the Feature and Details section. I should have received solid pine slats with bunkbed order. Instead I received ply slats. Yesterday I sent a question to the seller on why I received ply and not solid pine slats. I received no response. Yet overnight the Feature and Details section slyly changed from Solid Pine Slats to Slats. How shady is that? So Sneaky! I received no response or explanation from the seller answering my question. I have a screen shot of the original advertised Feature and Details and the website stating that Solid Pines Slats come with this bed. Today I contacted customer service who contacted the manufacturer and was told they switch over to ply slats for durability. I was told to send an email to the manufacture furniture and that they would send me solid pine slats as advertised. I hoping they honor what was originally advertised. I am not trying to make a big fuss about this but I would like what I paid for the Solid Pine Slats. I researched for weeks before deciding on purchasing this bed. I do not want these ply slats they are poorly glued together and flaking dust from the weird brown stains on the , also most plys are glued together with urea formaldehyde. Solid Pine is what attracted me to this bunkbed to begin with. Sad, is this false advertisement? I took a big risk on this order the most expensive item I ever ordered on and now I am truly dissapointed. Im still waiting on a response from the manufacturer for the Solid Pine slats.
Frustrated!
Received this bunkbed a week ago. Put it together the same day. Its been a week and it still has a very strong chemical odor despite being low VOC. I havent allowed my kids in the room since the smell is so strong it fills the room. I understand gassing off furniture but how long should I gas off this bunkbed. I leave my kids bedroom window opened for hours a day as long as possible and sometimes over night with a fan and still the chemical smell is very strong. I also did not receive all items as described in the Feature and Details section. I should have received solid pine slats with bunkbed order. Instead I received ply slats. Yesterday I sent a question to the seller on why I received ply and not solid pine slats. I received no response. Yet overnight the Feature and Details section slyly changed from Solid Pine Slats to Slats. How shady is that? So Sneaky! I received no response or explanation from the seller answering my question. I have a screen shot of the original advertised Feature and Details and the website stating that Solid Pines Slats come with this bed. Today I contacted customer service who contacted the manufacturer and was told they switch over to ply slats for durability. I was told to send an email to the manufacture furniture and that they would send me solid pine slats as advertised. I hoping they honor what was originally advertised. I am not trying to make a big fuss about this but I would like what I paid for the Solid Pine Slats. I researched for weeks before deciding on purchasing this bed. I do not want these ply slats they are poorly glued together and flaking dust from the weird brown stains on the , also most plys are glued together with urea formaldehyde. Solid Pine is what attracted me to this bunkbed to begin with. Sad, is this false advertisement? I took a big risk on this order the most expensive item I ever ordered on and now I am truly dissapointed. Im still waiting on a response from the manufacturer for the Solid Pine slats.