Item arrived later than expected (by about a week and a half) I understand the delay due to the pandemic, so thats forgivable. Upon opening the boxed item, although it seemed to have been packed properly, it was very noticeable that some of the parts are scratched. At first we thought that it was only a few parts with scratches, but upon assembly, it became apparent that the majority have scratches. If not for the color of the cabinet, it might not have been very visible. Some parts have deep scratches, but thankfully, they go inside the cabinet.
Because I need the cabinet badly, I contacted and they provided me with a 30 refund. That wouldve been reasonable, but upon completing the project, screws were missing for the door handles. That 30 discount seemed subpar at that point, but weve completed assembling the item and I really need a cabinet.also, to return a 70lbs. item seemed cry how would I even pack it back when Ive already dismantled the box that it came with!
Anyway, the product is ok; fairly closed to what is advertised. Minus the scratches and missing parts, its what I need and what I was looking for. The cabinets are fairly deep and I like that its a soft closed doors. Its very heavy and definitely needs two people to assemble. The instructions could be better, but its not that hard to follow. It is best to take the doors out before securing it to the wall. The doors weigh the most.
Scratched Up and Missing Screws
Item arrived later than expected (by about a week and a half) I understand the delay due to the pandemic, so thats forgivable. Upon opening the boxed item, although it seemed to have been packed properly, it was very noticeable that some of the parts are scratched. At first we thought that it was only a few parts with scratches, but upon assembly, it became apparent that the majority have scratches. If not for the color of the cabinet, it might not have been very visible. Some parts have deep scratches, but thankfully, they go inside the cabinet. Because I need the cabinet badly, I contacted and they provided me with a 30 refund. That wouldve been reasonable, but upon completing the project, screws were missing for the door handles. That 30 discount seemed subpar at that point, but weve completed assembling the item and I really need a cabinet.also, to return a 70lbs. item seemed cry how would I even pack it back when Ive already dismantled the box that it came with! Anyway, the product is ok; fairly closed to what is advertised. Minus the scratches and missing parts, its what I need and what I was looking for. The cabinets are fairly deep and I like that its a soft closed doors. Its very heavy and definitely needs two people to assemble. The instructions could be better, but its not that hard to follow. It is best to take the doors out before securing it to the wall. The doors weigh the most.