The futon not only looks great, it is well built and comfortable. It rook about 90 minutes for my husband and I to put it together (plus or minus for the mistakes we made and had to go back on). Best pary though was the service. When the mattress didnt show up with the frame I sent a message which was responded to within hours. I also received update on the status until I received it. Then when putting the frame together we noticed 1 screw missing. I again sent a message and received a response, again within hours, telling me that a replacement would be shipped out. Received not just 1 but 4 screws!
Fabulous service!!!
The futon not only looks great, it is well built and comfortable. It rook about 90 minutes for my husband and I to put it together (plus or minus for the mistakes we made and had to go back on). Best pary though was the service. When the mattress didnt show up with the frame I sent a message which was responded to within hours. I also received update on the status until I received it. Then when putting the frame together we noticed 1 screw missing. I again sent a message and received a response, again within hours, telling me that a replacement would be shipped out. Received not just 1 but 4 screws!