For the price, I guess it is an okay trampoline. My 9 year old has been begging for one. We purchased him this for his birthday. I wish the netting was more firm and sturdy. Sadly, it is not. It has already torn a little bit. He is an only change who just jumps alone so I feel like its a product issue. The ladder does not stay on very well and falls off when youre jumping, and he has to jump off the trampoline to pick up the ladder. Which makes me feel like whats the point of having a ladder?
Update: customer service sent a new net with explanation on how to install and sent partial refund for the troubles . Not as easy as people say.
A bit disappointing but great customer support
For the price, I guess it is an okay trampoline. My 9 year old has been begging for one. We purchased him this for his birthday. I wish the netting was more firm and sturdy. Sadly, it is not. It has already torn a little bit. He is an only change who just jumps alone so I feel like its a product issue. The ladder does not stay on very well and falls off when youre jumping, and he has to jump off the trampoline to pick up the ladder. Which makes me feel like whats the point of having a ladder? Update: customer service sent a new net with explanation on how to install and sent partial refund for the troubles . Not as easy as people say.