I rate this purchase at 5 stars, not just because of the product itself; but also for the help the manufacturer provided when there was a shipping problem involved. The trampoline is as nice as it looks in the on-line picture. The assembly instructions were easy to follow, and it was assembled by me and my 3 year old granddaughter with no problems !!! Putting on the netting took a little time, however; in all fairness: Im sure when the instructions said it was a two person job, they expected the second person to be a little older than 3 !!! My granddaughter loves it, as does the rest of the family When there was a shipping delay caused by the shipper, the manufacturer responded to my e-mails immediately and bent over backwards to do everything they could on their end to made things right. I would not hesitate to re-buy from this company, they have a good product and excellent customer service.
good product and excellent customer service.
I rate this purchase at 5 stars, not just because of the product itself; but also for the help the manufacturer provided when there was a shipping problem involved. The trampoline is as nice as it looks in the on-line picture. The assembly instructions were easy to follow, and it was assembled by me and my 3 year old granddaughter with no problems !!! Putting on the netting took a little time, however; in all fairness: Im sure when the instructions said it was a two person job, they expected the second person to be a little older than 3 !!! My granddaughter loves it, as does the rest of the family When there was a shipping delay caused by the shipper, the manufacturer responded to my e-mails immediately and bent over backwards to do everything they could on their end to made things right. I would not hesitate to re-buy from this company, they have a good product and excellent customer service.