I was very pleased with the look of this bed frame and had such high hopes when I got it. I had purchased this bed frame for my elderly parents and needs it to be as sturdy as possible for them. After following the directions correctly and marking sure everything was ready to go I was very confident that this bed frame would suit them just fine. Fast Forward 3 weeks and I get a phone call in the middle of the night because the center of the bed had con/caved and they were stuck in the middle of the bed unable to get out. I was very shocked that the bed had only lasted three weeks so I switched bed with them in the mean time and attempted to fix it by putting the bed on the lowest setting. I thought that had solved the problem but low and behold it con/caved in just a day this time! I would like a refund or a replacement for this faulty frame.
Broke after 3 Weeks!!!!!!
I was very pleased with the look of this bed frame and had such high hopes when I got it. I had purchased this bed frame for my elderly parents and needs it to be as sturdy as possible for them. After following the directions correctly and marking sure everything was ready to go I was very confident that this bed frame would suit them just fine. Fast Forward 3 weeks and I get a phone call in the middle of the night because the center of the bed had con/caved and they were stuck in the middle of the bed unable to get out. I was very shocked that the bed had only lasted three weeks so I switched bed with them in the mean time and attempted to fix it by putting the bed on the lowest setting. I thought that had solved the problem but low and behold it con/caved in just a day this time! I would like a refund or a replacement for this faulty frame.