Based on 255 Reviews

Average

4.6

(255 Reviews)
5 Star
180
4 Star
48
3 Star
20
2 Star
6
1 Star
1
  • user2

    Good futon if yours doesnt get damaged in transit

    This is a pretty nice futon, and comes in a pretty compact package for the assembled size. Its honestly pretty ingenious how they packed the sides in underneath the bottom of the main cushions, and how they folded the entire futon in half with hinges to get it to ship in a smaller box. Assembly was okay kind of like putting furniture together, only with worse instructions. The ingeniously hidden pieces mentioned above were apparently not in the manual so there was a loose piece of paper showing how to get to them. That took us a few minutes to figure out. Overall, assembly wasnt too difficult, but did take a little time. Once put together I noticed that there was a place where the suede had rubbed off right on one of the corners. Thinking back, this had to be due to shipping because the corrugated shipping box was completely mangled and retaped back together by the time it arrived. If I didnt get this unit for review, Id definitely try to get it replaced due to the shipping. There was no padding in the corrugated box, but the futon was wrapped in a thin black fabric inside the corrugated box. It was not enough to protect it on its journey, unfortunately. It looks nice, but the color is much lighter than the one photo I could see of the grey unit. Its much lighter than I expected it to be. It doesnt look bad, but the product photo made it look like a deeper, richer grey than it is. Its a lighter shade and a little shiny Overall, this is a nice, comfortable futon. Havent used it in sleep mode yet, but am sure itll be more comfortable than the cheap futon its replacing. My main gripe is with the packaging and damage in transit, and then nitpicking with the assembly and instructions. If my unit wasnt damaged in transit Id give it a higher review for sure, but I cant fault the shipping company because I think the packaging was poorly designed.