I bought this bed frame because I was moving into a new apartment. I was so excited when the package came and was looking forward to it all week because of all the positive reviews. But upon assembly, I noticed there are 3 things majorly wrong with my bed frame. Am I just unlucky and got a lemon?
1) The package came with missing and damaged parts (+1 star for prompt customer service and part replacements):
/ missing 3 pieces of Hardware D so I cant screw on the ladder on one side
/ missing 1 piece of Part 7 so the ladder is incomplete
/ damaged foot of Part 3 made the structure wobbly
/ damaged deformed 1 piece of Part 9 so it wouldnt fit into the rectangular hole on one end
/ one of the big screws wont fit into the hole because the holes did not line up (YES I WAS EXTREMELY METICULOUS ABOUT LINING EVERYTHING UP)
2) Poorly designed:
/ the bars of the ladder is too thin and hurts your feet climbing up and down the bed
/ its difficult to get out of the bed because the cage is so high (I have a 6 inch mattress but Im afraid to get a thicker mattress to alleviate this problem because the bed frame is so unstable and wobbly// I dont think the frame can support the weight of a thicker mattress)
3) I fear for my safety.
/ perhaps its because Im missing some of the parts but the bed frame is EXTREMELY WOBBLY AND UNSTABLE
/ idk if it can actually support 250lbs. I have a 26lbs memory foam mattress and I weigh 105lbs and I can already hear the creak and bend under the combined weight.
Unstable, missing/damaged parts, poor design
I bought this bed frame because I was moving into a new apartment. I was so excited when the package came and was looking forward to it all week because of all the positive reviews. But upon assembly, I noticed there are 3 things majorly wrong with my bed frame. Am I just unlucky and got a lemon? 1) The package came with missing and damaged parts (+1 star for prompt customer service and part replacements): / missing 3 pieces of Hardware D so I cant screw on the ladder on one side / missing 1 piece of Part 7 so the ladder is incomplete / damaged foot of Part 3 made the structure wobbly / damaged deformed 1 piece of Part 9 so it wouldnt fit into the rectangular hole on one end / one of the big screws wont fit into the hole because the holes did not line up (YES I WAS EXTREMELY METICULOUS ABOUT LINING EVERYTHING UP) 2) Poorly designed: / the bars of the ladder is too thin and hurts your feet climbing up and down the bed / its difficult to get out of the bed because the cage is so high (I have a 6 inch mattress but Im afraid to get a thicker mattress to alleviate this problem because the bed frame is so unstable and wobbly// I dont think the frame can support the weight of a thicker mattress) 3) I fear for my safety. / perhaps its because Im missing some of the parts but the bed frame is EXTREMELY WOBBLY AND UNSTABLE / idk if it can actually support 250lbs. I have a 26lbs memory foam mattress and I weigh 105lbs and I can already hear the creak and bend under the combined weight.