You can see my initial review post below. This update finds me with a new chair that arrived incredibly quickly from . The return process (because it was sold by ) was very, very easy. The new chair had zero construction issues. All four legs screwed in firmly and the chair provides plenty of room and support for my big frame. I like the firmness of the cushion a lot, and the fact that its wider than I am. Id like to buy the matching sofa, but doesnt sell it (3rd party only) and Im not sure I want to run the risk of having a horrific return experience if it arrives having the same problem as the first chair. Buy directly from ! If there are issues, the return process is amingly efficient and simple.
This is the initial review of a saga that I hope ends up garnering more stars and having a happy ending. I ordered the chair on May 26 and it arrived on May 29. It was nice that it came directly from and qualified for Prime shipping. It was also nice that the UPS delivery driver actually carted the box inside my apartment complexs courtyard and up a flight of stairs to leave it at my door // something that was unexpected.
The packaging was adequate and the chair arrived in good shape. However, like some other reviewers stated, there was a slight problem with the mounts for the legs. Three of the four were OK; however the brass/colored threaded nut that is embedded in the wood // into which the leg is to be screwed // was protruding slightly from the base. The other three were flush. I put the legs on, including the not/quite/right one, and they seemed to be OK. In fact, I enjoyed sitting and even lounging in the chair for a few days. But, when I tried to get up from the chair, the not/quite/right leg gave way and collapsed. My guess is because it was not fully anchored. Im now going to pursue a replacement through s replacement policy and see how that goes.
That being said, I love(d) the chair. Im a big, wide guy and there was still room for all of me and more. I like the firmness of the cushion and the construction of the chair itself (minus the leg mounts) feels sturdy and solid. I purchased the wheatgrass color, which appears just as it does in the photos on . Its a great color that fits well with the mid/century style of the chair itself. My intention is to purchase the sofa as well; however, I have a bit of trepidation based on my experience with the legs of the chair.
If the replacement process goes well, I hope to report again with a higher rating and a happy ending.
Great Chair, Poor Legs / Easy Return
You can see my initial review post below. This update finds me with a new chair that arrived incredibly quickly from . The return process (because it was sold by ) was very, very easy. The new chair had zero construction issues. All four legs screwed in firmly and the chair provides plenty of room and support for my big frame. I like the firmness of the cushion a lot, and the fact that its wider than I am. Id like to buy the matching sofa, but doesnt sell it (3rd party only) and Im not sure I want to run the risk of having a horrific return experience if it arrives having the same problem as the first chair. Buy directly from ! If there are issues, the return process is amingly efficient and simple. This is the initial review of a saga that I hope ends up garnering more stars and having a happy ending. I ordered the chair on May 26 and it arrived on May 29. It was nice that it came directly from and qualified for Prime shipping. It was also nice that the UPS delivery driver actually carted the box inside my apartment complexs courtyard and up a flight of stairs to leave it at my door // something that was unexpected. The packaging was adequate and the chair arrived in good shape. However, like some other reviewers stated, there was a slight problem with the mounts for the legs. Three of the four were OK; however the brass/colored threaded nut that is embedded in the wood // into which the leg is to be screwed // was protruding slightly from the base. The other three were flush. I put the legs on, including the not/quite/right one, and they seemed to be OK. In fact, I enjoyed sitting and even lounging in the chair for a few days. But, when I tried to get up from the chair, the not/quite/right leg gave way and collapsed. My guess is because it was not fully anchored. Im now going to pursue a replacement through s replacement policy and see how that goes. That being said, I love(d) the chair. Im a big, wide guy and there was still room for all of me and more. I like the firmness of the cushion and the construction of the chair itself (minus the leg mounts) feels sturdy and solid. I purchased the wheatgrass color, which appears just as it does in the photos on . Its a great color that fits well with the mid/century style of the chair itself. My intention is to purchase the sofa as well; however, I have a bit of trepidation based on my experience with the legs of the chair. If the replacement process goes well, I hope to report again with a higher rating and a happy ending.