I typically don’t do a lot of written reviews but I must for this one. My kids had been begging us for a trampoline so after much research, we decided to choose this one 14ft. The shipment arrived early but it was only 2 of 3 boxes.
I reached out to the vendor and the response was immediate! They advised that the last package would arrive by anticipated arrival date and provided tracking. When it came (on time), they emailed me to ensure that it got here and all items were included for assembly. Now THAT is effective and polite customer service!
The trampoline was easy to assemble and we put it up in a couple hours. This trampoline was the best investment for the kids and ourselves! We jump everyday and it’s great exercise for us and fun for them. It is sturdy and feels very safe. You can’t go wrong!
Wonderful Service, Product, and Assembly!
I typically don’t do a lot of written reviews but I must for this one. My kids had been begging us for a trampoline so after much research, we decided to choose this one 14ft. The shipment arrived early but it was only 2 of 3 boxes. I reached out to the vendor and the response was immediate! They advised that the last package would arrive by anticipated arrival date and provided tracking. When it came (on time), they emailed me to ensure that it got here and all items were included for assembly. Now THAT is effective and polite customer service! The trampoline was easy to assemble and we put it up in a couple hours. This trampoline was the best investment for the kids and ourselves! We jump everyday and it’s great exercise for us and fun for them. It is sturdy and feels very safe. You can’t go wrong!