Company reached out to me regarding the instructions and delivery problem. They plan to work on both problems and helped me with my piece. Above and beyond service here! They really do sound like they wish to ensure their products are good, I plan to look to them again when I need another piece.
This furniture is good ONCE its put together but be warned, it isn't EASY to put together. They advise two people build it, but I had only myself. There are many many screws, that you have to use their key for, so your hands WILL hurt. DO follow the instructions and don't tighten all the way till the very end, this allows it to settle into place nice and even. All in all, it looks nice once done but took forever to get there, so one start off.
Another star off, since this will ship through the post office (even with prime) and because of its size, USPS will not deliver. Ensure you have a vehicle big enough to carry the box in (and maybe an extra set of hands) to go get the package. This loses another star as this was a several day strain.
Its good but.....
Company reached out to me regarding the instructions and delivery problem. They plan to work on both problems and helped me with my piece. Above and beyond service here! They really do sound like they wish to ensure their products are good, I plan to look to them again when I need another piece. This furniture is good ONCE its put together but be warned, it isn't EASY to put together. They advise two people build it, but I had only myself. There are many many screws, that you have to use their key for, so your hands WILL hurt. DO follow the instructions and don't tighten all the way till the very end, this allows it to settle into place nice and even. All in all, it looks nice once done but took forever to get there, so one start off. Another star off, since this will ship through the post office (even with prime) and because of its size, USPS will not deliver. Ensure you have a vehicle big enough to carry the box in (and maybe an extra set of hands) to go get the package. This loses another star as this was a several day strain.